Return & Refund Policy

At Mr. Dealz, we want you to be satisfied with your purchase. This Return & Refund Policy explains when and how you may return products purchased from our online store.

This policy applies to customers in the United States, the European Union, the European Economic Area, and other countries where we offer delivery.

Nothing in this policy limits or excludes any consumer rights that cannot legally be waived under applicable law.

1. Standard 30-Day Returns

We offer a 30-day return period for eligible products.

You have 30 days from the date you receive your order to request a return.

To be eligible for a standard return, the item must:

• Be in the same condition in which you received it

• Be unworn or unused

• Have all original tags attached, where applicable

• Be in its original packaging, where applicable

• Include the receipt, order number, or other valid proof of purchase

To request a return, please contact us at:

infomrdealz@gmail.com

Please do not send an item back before contacting us and receiving return instructions. Unauthorized returns may not be accepted.

2. Return Approval

Once you contact us, we will review your return request and let you know whether the item is eligible for return.

If your return is approved, we will provide instructions on how and where to return the item.

Depending on the reason for the return and your location, we may provide a return shipping label or you may be responsible for the cost of return shipping.

Any return shipping requirements will be communicated to you before the return is completed.

3. United States Returns

For customers located in the United States, our standard return period is 30 days from the date of delivery.

Unless otherwise required by applicable law, customers are responsible for return shipping costs for returns made because they changed their mind, ordered the wrong item, selected the wrong size, or otherwise no longer want the product.

Original shipping charges are generally non-refundable unless required by applicable law or the return is due to an error on our part.

Nothing in this policy is intended to limit any consumer rights provided under applicable federal or state law.

4. European Union and European Economic Area Returns

If you are located in the European Union or European Economic Area and purchase goods from us online, you may have a statutory right to withdraw from your purchase within 14 days without giving a reason, subject to applicable legal exceptions.

The 14-day withdrawal period generally begins when you receive the goods. For orders delivered in multiple shipments, the applicable withdrawal period may begin when you receive the last item or shipment.

To exercise your statutory right of withdrawal, you must clearly inform us of your decision within the applicable 14-day period.

Please contact us at:

infomrdealz@gmail.com

After notifying us, you generally must return the goods within 14 days after communicating your decision to withdraw, unless applicable law provides otherwise.

Unless we have agreed to cover the return costs or applicable law requires us to do so, you may be responsible for the direct cost of returning the goods.

When you exercise a valid statutory right of withdrawal, we will process the refund in accordance with applicable consumer protection laws.

We may withhold the refund until we receive the returned goods or you provide evidence that the goods have been sent back, whichever occurs first, where permitted by applicable law.

5. Legal Guarantee for Faulty or Non-Conforming Goods in the European Union

For customers in the European Union, statutory consumer rights relating to defective, faulty, damaged, or non-conforming goods apply independently of our voluntary 30-day return policy.

Where applicable, consumers may have legal rights to a repair, replacement, price reduction, or refund for goods that are defective or do not conform to the purchase contract.

If you receive a defective, damaged, or incorrect item, please contact us as soon as possible at:

infomrdealz@gmail.com

Please provide your order number and, where appropriate, photographs or other information that may help us evaluate the issue.

We will handle the claim in accordance with applicable consumer protection laws.

6. Damaged, Defective, or Incorrect Items

Please inspect your order when you receive it.

If your item:

• Arrives damaged

• Is defective

• Is materially different from the product you ordered

• Is missing parts or accessories

• Is the wrong product

please contact us as soon as possible at infomrdealz@gmail.com.

We will review the issue and, where appropriate, arrange a replacement, repair, refund, or other remedy required by applicable law.

Where required by applicable law, you will not be responsible for return shipping costs for defective, damaged, or incorrectly shipped items.

7. Non-Returnable Products

Certain products may not be eligible for return where permitted by applicable law, including:

• Perishable goods

• Goods made to order or clearly personalized

• Certain sealed products that cannot be returned for health or hygiene reasons after being opened

• Certain digital products or digital content where applicable legal conditions have been met

• Products that are otherwise exempt from a statutory right of withdrawal under applicable law

If a product has a specific return restriction, the applicable restriction will be disclosed before or at the time of purchase where required by law.

8. Sale and Promotional Items

Sale, clearance, discounted, or promotional products may be subject to the same return policy as other products unless a different policy is clearly disclosed before purchase.

However, no sale or promotional policy will limit any mandatory consumer rights that apply under applicable law.

9. Exchanges

If you would like a different size, color, or product, the quickest option may be to return the original item and place a new order after your return has been approved.

For defective or incorrect products, we may provide a replacement where required or appropriate under applicable law.

10. Refunds

Once we receive and inspect your returned item, we will notify you whether your refund has been approved.

If approved, the refund will be issued to your original payment method.

For standard returns, refunds will generally be processed within 10 business days after the return has been received and approved.

Please note that your bank, credit card company, or payment provider may require additional time to process and post the refund.

For customers exercising statutory rights under applicable consumer protection laws, refunds will be processed within the timeframe required by applicable law.

11. Return Shipping

Return shipping responsibilities depend on the reason for the return and your location.

For voluntary returns because you changed your mind or no longer want the product, you may be responsible for return shipping costs unless otherwise stated or required by applicable law.

If the return is due to an incorrect, damaged, defective, or non-conforming product, we will cover return shipping costs where required by applicable law.

12. International Orders

Customers are responsible for providing accurate shipping information at checkout.

For international orders, customs duties, taxes, or import charges may apply depending on the destination country and applicable law.

Where required by law, applicable taxes, duties, shipping charges, and other mandatory costs will be disclosed before purchase.

Any refund of customs duties or import taxes may depend on the applicable customs rules of the destination country.

13. How to Start a Return

To request a return, please email:

infomrdealz@gmail.com

Please include:

• Your full name

• Order number

• Product you wish to return

• Reason for the return

• Photos, if the product is damaged, defective, or incorrect

We will review your request and provide the appropriate return instructions.

Please do not ship products to an address other than the return address provided by our customer service team.

14. Contact Us

If you have any questions about returns, refunds, exchanges, or your consumer rights, please contact us:

Mr. Dealz
Email: infomrdealz@gmail.com

Nothing in this Return & Refund Policy is intended to exclude, restrict, or replace any consumer rights that cannot legally be excluded or restricted under applicable law.